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<title>Frequently Asked Questions (FAQ) - The five questions posted most recently:</title>
<description>AsKoru FAQ</description>
<link>http://www.askoru.com/akfaq2</link>	<item>
		<title><![CDATA[I have gotten a gift certificate. - How do I redeem it?]]></title>
		<description><![CDATA[<p>
In order to redeem this gift certificate please follow these steps:
</p>
<ol>
	<li>Go to this website. (If your are registered with the shop, just login as usual).</li>
	<li>Add to cart any products of your choice.</li>
	<li>Once finished please click your way to &#39;CHECKOUT&#39; section.</li>
	<li>If you are NOT registered with the shop enter your personal details.</li>
	<li>Select &#39;Gift Certificate&#39; as payment method.</li>
	<li>Enter your Gift Certificate ID and click the &#39;Submit&#39; button.</li>
</ol>
<p>
The shop software uses the value of the certificate as payment contribution.
</p>
<p>
<strong>Note:</strong><br />
Gift certificates are not refundable and cannot be exchanged against money.<br />
Gift certificates are valid for 1 year after their issue. This is really plenty of time to redeem them.<br />
Gift certificates are basically consisting of just the code number printed on it. - Everybody who has this code can use it!<br />
The code can only be used once!<br />
So it is very wise to treat the gift certificate like real money. If you lose it or somebody else uses it instead of you it is lost.<br />
<strong>
There will be no refund for expired, or lost, or stolen gift certificate codes without exception.</strong>
</p>
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=2&amp;id=31&amp;artlang=en</link>
		<pubDate>Mon, 15 Dec 2008 18:34:00 GMT</pubDate>
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		<title><![CDATA[Do you also sell the parts of the jewelry. 
For example only the balls or the separate parts of silver?]]></title>
		<description><![CDATA[No, unfortunately we don&#39;t sell neither individual beads (see also <a href="index.php?action=artikel&amp;cat=1&amp;id=17&amp;artlang=en" class="intfaqlink">Do you sell individual beads?</a>) nor silver or other parts separately.
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=2&amp;id=40&amp;artlang=en</link>
		<pubDate>Mon, 15 Dec 2008 10:01:00 GMT</pubDate>
	</item>
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		<title><![CDATA[Do you also sell the parts of the jewellery?
For example only the balls or the separate parts of silver?]]></title>
		<description><![CDATA[<p>
<strong>No, we don&#39;t unfortunately.</strong> We are selling jewellery and don&#39;t consider us being a bead or accessories shop. There are plenty of silver suppliers with online shops which can be found by some Google research.
</p>
<p>
Referring to the beads, well, it maybe way harder to find such a range and high quality. But that&#39;s what makes AsKoru different.
</p>
<p>
We offer jewellery with beads not easily available elsewhere, sometimes not available elsewhere at all. 
</p>
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=1&amp;id=39&amp;artlang=en</link>
		<pubDate>Tue, 23 Sep 2008 20:37:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Why are these lampworked beads so expensive?]]></title>
		<description><![CDATA[<p>
<font face="verdana,geneva" size="2">
It&#39;s a question of quality. Quality and Art!
</font>
</p>
<p>
<font face="verdana,geneva" size="2">
More specifically, it takes a pretty long time to be able to make a high quality bead and quality never comes cheap.<br />
Don&#39;t fall for cheap imports. Don&#39;t compare the price of AsKoru beads and jewellery with something which you find at the bead shop round the corner or the Internet.<br />
These are completely different worlds.
</font>
</p>
<p>
<font face="verdana,geneva" size="2">
In these
days there is a lot of mass produced beads on the market. They are offered in bead shops or by companies serving just the purpose of offering cheap beads to the hobby market and masses.
They maybe handmade, they maybe even annealed and cleaned properly, but
they usually lack the craftsmanship which only can be achieved by many
years of training and experience.<br />
They are mainly produced in sweat shops in China under horrible working conditions.</font>
</p>
<p>
<font face="verdana,geneva" size="2">
The lack of quality is equally true for beads
and jewellery being offered by hobby bead makers who probably
attended an introductory 1 or 2 day class somewhere, purchase a
minimal equipment and start making beads and assembling jewellery a
few days after setting up their equipment.</font>
</p>
<p>
<font face="verdana,geneva" size="2">This work is often even worse in quality than Chinese imports. The only thing of high quality is the price of such concoction, which shall make the unexperienced think it would be jewellery and beads of decent quality. The price is nothing but a rip off after all. </font>
</p>
<p>
<font face="verdana,geneva" size="2">Nothing against beadmaking as a hobby. - It is a great hobby for a lot of people.<br />
But the difference can be spotted at first sight usually or at least once you have a slightly closer look. See also our illustrated webpage &#39;About quality&#39;.
</font>
</p>
<p>
<font face="verdana,geneva" size="2">Coming back to the point of high prices..</font><br />
<font face="verdana,geneva" size="2">Also, most serious glass artistst consider each bead a piece of art and its making requires many, many hours (months, years, etc) of practice and study and lots of skills. Some beads need several attempts to make them perfect, eg there must be made a few just to get one out to be good enough. In addition, each piece reflects the accumulation of my own money, time, and skill development in arriving at my personal style of art.</font>
</p>
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=1&amp;id=1&amp;artlang=en</link>
		<pubDate>Sat, 02 Aug 2008 03:45:00 GMT</pubDate>
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		<title><![CDATA[I subscribed to your newsletter but never received one. What's happening?]]></title>
		<description><![CDATA[<p>
Our newsletters appear irregularly and not too often. So it my have been just a quiet period.
</p>
<p>
But there is more..<br />
Make sure that you provided a correct email address. I really mean it.<br />
We do see the odd subscription where the email address is invalid. Maybe it&#39;s misspelled.
</p>
<p>
There is one indication for you to note this.
</p>
<p>
When you subscribe to the newsletter you will get a confirmation email instantly to the email address provided.<br />
If this address is not valid, well, then it won&#39;t arrive.
</p>
<p>
So if you do not receive a confirmation email then something is wrong with your email address probably.<br />
Try to subscribe again after 10 minutes or more and double check the spelling of your email address.<br />
Also make sure that our emails don&#39;t get caught in your spam filters.
</p>
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=1&amp;id=38&amp;artlang=en</link>
		<pubDate>Thu, 31 Jul 2008 04:09:00 GMT</pubDate>
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