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<title>Frequently Asked Questions (FAQ) - The five questions posted most recently:</title>
<description>AsKoru FAQ</description>
<link>http://www.askoru.com/akfaq2</link>	<item>
		<title><![CDATA[What membership levels are available?]]></title>
		<description><![CDATA[Presently there are 4 membership levels available.<br />
<br />
<em><strong>Regular</strong></em><br />
As a regular member you can opt in for our news letter and will be able to use special coupons available to that level.<br />
Coupons are not always available. They will be available if special offers, actions, or sales are up in the shop.<br />
How to become: Please apply for it. <br />
<br />
<em><strong>Premier</strong></em><br />
All priviledges of the &#39;Regular&#39; level plus the first level of discounts. <br />
Discounts are depending on the total amount of a purchase.<br />
Currently they are:<br />
5% for carts over NZ$ 2,000.00<br />
10% for carts over NZ$ 4,000.00<br />
How to become: Please apply for it. <br />
<br />
<em><strong>Koru</strong></em><br />
The level for our most active customers includes all privileges of the &#39;Premier&#39; level plus:<br />
Further discounts depending on your order volume per the quarter of the year.<br />
How to become: Please apply for it. AsKoru will contact you with further details.<br />
<br />
<em><strong>Wholesale</strong></em><br />
By special arrangement only. Please contact us if you are a retailer.
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		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=2&amp;id=26&amp;artlang=en</link>
		<pubDate>Wed, 12 Aug 2009 11:48:00 GMT</pubDate>
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		<title><![CDATA[What about overseas orders and GST? (called VAT in some countries)]]></title>
		<description><![CDATA[<p>
The shop automatically does NOT include New Zealand GST for any overseas destinations.<br />
For domestic purchases to domestic locations GST is calculated, indicated, and included automatically.<br />
Please note! The shipping destination needs to be overseas to qualify for New Zealand GST exemption.<br />
For ease of mind you always have plenty of opportunity to check the cart and totals before pushing the payment buttons.
</p>
<p>
This is about New Zealand GST.<br />
There maybe import duties and other import fees and taxes in the destination country. It is the receivers responsibility to enquire about these with the local authorities. AsKoru cannot know about such and cannot be held responsible for these.  
</p>
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=2&amp;id=29&amp;artlang=en</link>
		<pubDate>Fri, 27 Feb 2009 19:14:00 GMT</pubDate>
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		<title><![CDATA[Why is this glass art jewellery so expensive?]]></title>
		<description><![CDATA[<p>
<font face="verdana,geneva" size="2">
It&#39;s a question of quality. Quality and Art!
</font>
</p>
<p>
<font face="verdana,geneva" size="2">
More specifically, it takes a pretty long time to be able to make a high quality glass bead and quality never comes cheap.<br />
Don&#39;t fall for cheap imports. Don&#39;t compare the price of AsKoru glass art jewellery with something which you find at the bead shop round the corner or the Internet.<br />
These are completely different worlds.
</font>
</p>
<p>
<font face="verdana,geneva" size="2">
In these
days there is a lot of mass produced beads and glass jewellery on the market. They are offered in bead shops or by companies serving just the purpose of offering cheap beads to the hobby market and masses.
They maybe handmade, they maybe even annealed and cleaned properly, but
they usually lack the craftsmanship which only can be achieved by many
years of training and experience.<br />
They are mainly produced in sweat shops in China under horrible working conditions.</font>
</p>
<p>
<font face="verdana,geneva" size="2">
The lack of quality is equally true for beads
and jewellery being offered by hobby bead makers who probably
attended an introductory 1 or 2 day class somewhere, purchase a
minimal equipment and start making beads and assembling jewellery a
few days after setting up their equipment.</font>
</p>
<p>
<font face="verdana,geneva" size="2">This work is often even worse in quality than Chinese imports. The only thing of high quality is the price of such concoction, which shall make the unexperienced think it would be jewellery and beads of decent quality. The price is nothing but a rip off after all. </font>
</p>
<p>
<font face="verdana,geneva" size="2">Nothing against beadmaking as a hobby. - It is a great hobby for a lot of people.<br />
But the difference can be spotted at first sight usually or at least once you have a slightly closer look. See also our illustrated webpage &#39;About quality&#39;.
</font>
</p>
<p>
<font face="verdana,geneva" size="2">Coming back to the point of high prices..</font><br />
<font face="verdana,geneva" size="2">Also, most serious glass artistst consider each bead a piece of art and its making requires many, many hours (months, years, etc) of practice and study and lots of skills. Some beads need several attempts to make them perfect, eg there must be made a few just to get one out to be good enough. In addition, each piece reflects the accumulation of my own money, time, and skill development in arriving at my personal style of art.</font>
</p>
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=1&amp;id=1&amp;artlang=en</link>
		<pubDate>Fri, 16 Jan 2009 18:32:00 GMT</pubDate>
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		<title><![CDATA[I have gotten a gift certificate. - How do I redeem it?]]></title>
		<description><![CDATA[<p>
In order to redeem this gift certificate please follow these steps:
</p>
<ol>
	<li>Go to this website. (If your are registered with the shop, just login as usual).</li>
	<li>Add to cart any products of your choice.</li>
	<li>Once finished please click your way to &#39;CHECKOUT&#39; section.</li>
	<li>If you are NOT registered with the shop enter your personal details.</li>
	<li>Select &#39;Gift Certificate&#39; as payment method.</li>
	<li>Enter your Gift Certificate ID and click the &#39;Submit&#39; button.</li>
</ol>
<p>
The shop software uses the value of the certificate as payment contribution.
</p>
<p>
<strong>Note:</strong><br />
Gift certificates are not refundable and cannot be exchanged against money.<br />
Gift certificates are valid for 1 year after their issue. This is really plenty of time to redeem them.<br />
Gift certificates are basically consisting of just the code number printed on it. - Everybody who has this code can use it!<br />
The code can only be used once!<br />
So it is very wise to treat the gift certificate like real money. If you lose it or somebody else uses it instead of you it is lost.<br />
<strong>
There will be no refund for expired, or lost, or stolen gift certificate codes without exception.</strong>
</p>
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=2&amp;id=31&amp;artlang=en</link>
		<pubDate>Mon, 15 Dec 2008 18:34:00 GMT</pubDate>
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		<title><![CDATA[Do you also sell the parts of the jewelry. 
For example only the balls or the separate parts of silver?]]></title>
		<description><![CDATA[No, unfortunately we don&#39;t sell neither individual beads (see also <a href="index.php?action=artikel&amp;cat=1&amp;id=17&amp;artlang=en" class="intfaqlink">Do you sell individual beads?</a>) nor silver or other parts separately.
]]></description>
		<link>http://www.askoru.com/akfaq2/index.php?action=artikel&amp;cat=2&amp;id=40&amp;artlang=en</link>
		<pubDate>Mon, 15 Dec 2008 10:01:00 GMT</pubDate>
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